After receiving the order, you have the option of returning your order at your own expense. Please let us know by email to , stating the order number and the shipment number.

You have 30 days to send the goods back to us. We will refund the money on the same day when the products are back. The refund will be made via the payment method you used when ordering.

A return beyond 30 days is also possible, up to a maximum of 120 days after the date of purchase. From the 31st day onwards, if you return your item you will receive a shopping voucher for the value of the returned goods.

Please note that we can only take back goods that are in their original packaging and undamaged! Please be sure to include a copy of the invoice or your customer number with the return.

Exclusion and limitation of returns apply in accordance with the following provisions:

1. Unfortunately, digital products that you have already downloaded cannot be returned.

2. Hardware products, which include machines and technical devices such as printers, presses, ovens and the like, can be returned within a maximum of 30 days.

3. Please note that we can only take back these devices if they are unused and still in their original packaging.

Your understanding and support regarding these return policies is greatly appreciated. If you have any questions or something is unclear, I will be happy to help you.

Return address: GmbH
Leon Stern
Return of goods
Ricarda-Huch-Str. 2
14480 Potsdam