Support

As a customer of Sublishop.net GmbH, you will be thrilled with our support.
  • WhatsApp groups
  • Telephone support
  • Tutorial videos
  • Instructions
  • Support for third-party devices

Telephone support at 033174096287

Hey people!

As a sublimation wholesaler, we want to offer you a first-class customer experience.
For this reason we have decided on telephone support.
We know that there are a variety of devices, printers, etc. that can cause problems with sublimation.
That's why we want to make sure that we can help you directly and offer you individual solutions.
Through telephone support, we can respond quickly to your concerns and provide you with direct support.
We can take the time to answer your questions and find individual solutions tailored to your needs.
We believe that this personal connection with you allows us to better respond to your needs and help you more quickly and effectively.

We understand that some of you would prefer written support. But we are convinced
that telephone support is the best option for us and for you.

While written support may seem convenient at first glance, there are also some disadvantages,
which we have taken into account:

Time Delay:
There may be delays in processing written inquiries,
as it may take longer to reply to an email or read a message than to answer a phone call.
With telephone support, however, we can respond to your concerns more quickly and help you directly.

Misunderstandings:
Written communication can sometimes lead to misunderstandings because it is more difficult
understand the tone and intentions behind a message. Through telephone support
We can understand you better and provide you with the right answers more quickly.

Lack of personal connection:
Written communication can seem impersonal and it is more difficult
to build a personal connection with you. But we want a good relationship
to our customers and through telephone support we can offer you a better customer experience.

More complex problems:
For more complex requests or problems, it may be more difficult to explain the solution in writing.
Telephone support allows us to communicate better with you and solve more complicated questions and problems more effectively.

Overall, we believe phone support is the best option for us and for our customers.
If you have any questions or concerns, please do not hesitate to call us. We are always ready
to help you and look forward to hearing from you!

Your team from Sublishop